The services we provide include:
- Implementation & Configuration
Developed a multi-phased crisis management implementation and integration process, including a Requirements Phase, a Development Phase, a Testing/Deployment Phase, and a Training/Post Deployment Support Phase.
- Solution Hosting
IntraPoint offers ERS and its modules either in a licensed or hosted model through its Managed Service Center.
- 24/7/365 access
It provides 24/7/365 access and we work closely with each client to develop the appropriate service level agreements (SLAs) that meets their business requirements.
- Client access
IntraPoint offers client access to our Managed Service Center through the Internet, either via VPN or dedicated circuits.